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Advertising and marketing vacant rental properties, conducting property showings, screening potential tenants, and executing residential and retail lease agreements. Align Management (AM) is responsible for verifying and approving applications from prospective tenants based on eligibility requirements. This includes verifying income levels, conducting background checks, and ensuring compliance with any specific program criteria.
Collecting monthly rent payments from tenants, online rent payment availability, issuing of receipts, and enforcing late payment policies. We are excited to announce that Tenant Web Access, powered by service provider "ZEGO", is now available! This feature allows you to effortlessly access your account and make payments online, providing you with a seamless and convenient experience. Embrace the convenience of managing your account with ZEGO's trusted services. To create your account, go to
Managing residential and retail lease agreements, renewals and terminations. AM’s responsibilities extend to the enforcement of lease policies, limitations and adherences. And AM is acquainted with conducting move-in and move-out inspections and any related administrative tasks associated with apartment and commercial space turnovers.
Coordinating and overseeing routine maintenance work orders from start to finish. This includes addressing tenant repair requests scheduling repairs, coordinating with maintenance staff/contractors/vendors and ensuring timely resolution of work orders.
Conducting regular inspections of the property to assess its condition and identify any essential minor or major repairs/upgrades/overhauls required.
AM handles financial aspects such as budgeting, accounting, and financial reporting for all residential and retail properties. This includes managing operating expenses, coordinating with accounting professionals, insurance requirements, taxes and preparing financial statements for property owners and regulatory agencies.
Staying up-to-date with local, state, and federal regulations pertaining to rental properties, ensuring compliance with housing laws, fair housing regulations, Board of Directors and handling eviction processes as required.
AM ensures compliance with relevant local, state, and federal regulatory agencies, such as income certifications, affordable housing regulations and other program guidelines.
AM provides support services to tenants, including addressing their inquiries, concerns, and requests. An immense effort is made to facilitate and improve communication between tenants and property management. Moreover, Align Management understands the challenges that many tenants have with language barriers, technology and basic knowledge of the multiple programs/medical benefits/human administration resources/social services components that are available but rarely known by the population we service, which is why AM offers assistance in identifying and accessing non-profit community and government resources. Additionally, we pride ourselves in organizing educational, fun and engaging resident activities that promotes physical and mental health betterment. By extending our support, information, and representation, we strive to establish a more equitable assistance system for residents who require advocacy.
Developing and implementing effective marketing strategies, utilizing online listings, social media platforms and other advertising channels to attract prospective market rate residential tenants, retail tenants and prospective co-op and condo owners. AM is, also, involved in marketing affordable housing units to potential tenants, maintaining waiting lists, and coordinating the application and selection process for vacant units.
Providing a 24/7 emergency hotline for tenants to report urgent issues and coordinating prompt responses to emergencies such as water leaks, electrical problems, or security concerns.our 24/7 contact number 917-400-6337.
Assisting residential and commercial property owners in obtaining appropriate insurance coverage for their properties, including liability insurance and property damage coverage.
Conducting market research and analysis to determine optimal rental rates, advising property owners on construction loan strategies, and providing regular reports on property performance
ZEGO is an innovative and comprehensive program that serves as an invaluable asset to property management. With its advanced features and user-friendly interface, ZEGO revolutionizes the way we handle operations. This software streamlines various aspects of property management, including leasing, accounting, maintenance, and marketing. The software enables tenant screening, rent collection, and communication with residents. ZEGO also provides detailed reporting capabilities and optimizes the respective portfolio performances. ZEGO, also, enhances the building’s operational efficiency and maximizes revenue.