Collecting monthly rent payments from tenants, online rent payment availability, issuing of receipts, and enforcing late payment policies. We are excited to announce that Tenant Web Access, powered by service provider "ZEGO", is now available! This feature allows you to effortlessly access your account and make payments online, providing you with a seamless and convenient experience. Embrace the convenience of managing your account with ZEGO's trusted services. To create your account, go to

We are pleased to offer Tenant Web Access, where you can access your account and make payments online. To create your account, go to and follow these steps:

  • At the bottom of the login screen, click sign up
  • Enter your account number:
  • Enter your email address (this will be your Username)
  • Click sign up
  • Go to your email account for the account finalization email
  • Click the finalize link in the email
  • Create a Password
  • Confirm the Password
  • Click verify
  • Enter your Username and Password to login

While logged into Tenant Web Access, click the tabs at the top of the page to:

  • View your open charge
  • Display your transaction history
  • Make a payment
  • Create a service ticket to report a non-emergency issue (for emergencies, please call our office)

Manage payment information
Download the New rmResident Mobile App!
We're pleased to announce the new rmResident app, which makes it easy to schedule and submit payments, make maintenance requests, stay in contact with us and more!


To begin using the app on your mobile device: From Google Play or the App Store, search and download the rmResident app.
After you open the app, you will be asked to enter the following:

  • Company Code: align
  • Community (if applicable): Default
  • Click 'Sign Up' to create an account. Your account number is

We're excited to offer services that deliver continued flexibility and freedom to stay in touch with us from your smart devices. If you have any questions about the app or Tenant Web Access, please contact our office at 917-400-0536 or support